Ed Mills
Audio Production Executive
Experienced audio content specialist
Edward is a skilled audio editor and account manager with a strong background in creating engaging audio content for commercial environments. With a keen ear for detail and a passion for using sound to shape experiences, he plays a vital role in delivering high-quality in-store radio and telephony services to over 150 shopping centres and call centres across the UK.
Edward is a skilled audio editor and account manager with a strong background in creating engaging audio content for commercial environments. With a keen ear for detail and a passion for using sound to shape experiences, he plays a vital role in delivering high-quality in-store radio and telephony services to over 150 shopping centres and call centres across the UK.
Audio expertise
Edward’s day-to-day work blends technical ability with creative flair. He records, edits and produces radio ads, audio messages and IVR content using tools like Adobe Audition and Sound Forge. He also manages voiceover sessions and carefully crafts bespoke playlists that align with client brand identities and customer moods. His understanding of how audio influences behaviour underpins everything he creates.
Edward’s day-to-day work blends technical ability with creative flair. He records, edits and produces radio ads, audio messages and IVR content using tools like Adobe Audition and Sound Forge. He also manages voiceover sessions and carefully crafts bespoke playlists that align with client brand identities and customer moods. His understanding of how audio influences behaviour underpins everything he creates.
Client-first mindset
A confident communicator, Edward builds strong relationships with clients through video calls, emails and phone conversations. He supports onboarding, seasonal campaign planning, and client training, ensuring every customer gets the most from their audio service. His ability to juggle multiple projects with precision makes him a reliable go-to for both creative and logistical needs.
A confident communicator, Edward builds strong relationships with clients through video calls, emails and phone conversations. He supports onboarding, seasonal campaign planning, and client training, ensuring every customer gets the most from their audio service. His ability to juggle multiple projects with precision makes him a reliable go-to for both creative and logistical needs.
Creative and technical balance
Edward’s role sits at the intersection of creativity and technology. From troubleshooting audio setups and remote connections to managing music profiles and ticketing systems, he keeps projects moving and clients supported. His work is backed by a genuine passion for music, a collaborative approach, and a desire to produce content that makes people stop and listen.
Edward’s role sits at the intersection of creativity and technology. From troubleshooting audio setups and remote connections to managing music profiles and ticketing systems, he keeps projects moving and clients supported. His work is backed by a genuine passion for music, a collaborative approach, and a desire to produce content that makes people stop and listen.
As part of the OnBrand team in St Albans, Edward contributes to a workplace culture that values fun, creativity and client impact — one foot-tap at a time.
