Instore Radio.

Curated background music with voice messaging

The perfect sound for your business.

Providing your customers with an audio experience while driving up your sales!

Custom music and voice messaging do more than shape moods—they influence how we act, perceive time, and connect with brands. They can even guide purchasing decisions.

At OnBrand, we work with you to create a channel of music and messaging that will not only deliver the right ambience, but reflects your brand values, personality and customer messaging that positively impact customer choices.

Now the science bit…

Boost Sales: 23% of customers are willing to pay 5% more for products and services from businesses that play music.

Extend Customer Stay: 63% of visitors agree that music encourages them to spend more time with you.

Influence Behaviour: 76% of brands believe they can positively influence customer behaviour through music.

Enhance Brand Affinity: 72% of customers say playing good music significantly improves their connection with a brand.

Elevate the Atmosphere: 74% agree that music makes customers feel happier and more engaged.

Increase Productivity: 61% of managers believe that music boosts employee productivity.

Fun Fact: 25% of retail businesses think they would lose customers if they stopped playing music.

Talk to your customers.

  • Cost-effective and Direct: Reach your customers through a low-cost, direct communication channel.
  • Professional Marketing Tool: Enhance your promotions and marketing efforts with scheduled messages.
  • Automate Facility Communications: Streamline and automate messages for smoother operations.
  • Improve Customer Service: Deliver timely, helpful information to enhance the customer experience.
  • Boost Safety and Security: Share important updates to ensure a safe environment.
  • Drive Footfall: Use messaging to guide customers and increase foot traffic

Clear messages, Happy customers, Less hassle.

  • No More Staff Announcements: Provide professional, friendly, and digital-quality messaging, eliminating the need for staff voices.
  • Pre-Scripted or Custom Messages: Choose from over 40 pre-scripted facilities, security, and customer messages, or create your own.
  • Holiday Announcements: Easily publicise changes in Bank Holiday and Christmas trading hours.
  • Instant Key Messaging: Play essential messages on-demand, such as security alerts, reminders about bags and belongings, or no-smoking notices.
  • Promote Services: Highlight services like to enhance the customer experience.
  • Streamline Closing Procedures: Use scheduled radio messages to assist with closing (e.g., “We are closing in 15, 10, 5 minutes”).
  • Better Communication, Better Service: Ensure great service through clear and consistent communication.

Turning up the volume on your marketing.

  • Promote Events and Offers: Publicise and pre-promote marketing events to increase revisits and dwell times.
  • Custom Messaging: Choose from pre-written scripts for key calendar events (e.g., Valentine’s Day, Easter, Halloween) or let us craft bespoke messages.
  • Increase Foot Traffic: Use our services to drive footfall around your location.
  • Strengthen Brand Identity: Create a consistent voice for your brand, reinforcing your identity.
  • Maximize Marketing ROI: Support and enhance your existing marketing investments.
  • Boost Promotions: Deliver a service that directly benefits your promotions.

What does your brand sound like?

Sound is a powerful tool for shaping customer experiences. With our Venue Audio solutions, we help you build an instantly recognizable brand identity through carefully selected music, messaging, and voice talent. Whether you want a warm, friendly tone or a polished, professional delivery, we’ll help you find the perfect voice and accent to connect with your target audience.

Beyond just setting the mood, the right tone of voice can influence customer behavior, encouraging longer stays, increased engagement, and even driving purchasing decisions. Our expert recommendations ensure your audio messaging aligns seamlessly with your brand’s personality and goals.

From bespoke background music to strategic voice announcements, we create an immersive audio experience that strengthens your brand and enhances customer interactions.

McArthurGlen.

Retail giants McArthurGlen teamed up with music moguls Universal to run a campaign for the launch of Take That’s much anticipated album, Wonderland.

Enter OnBrand to create a bespoke Take That playlists that would play in each of McArthurGlen’s 6 British centres and get their customers in the mood to celebrate this musical event.

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