Shopping centre marketing agency.

Making your venue exceptional!

We help you bring people to your places.

Be that shopping centres, city centres, leisure centres or conference venues. And when they’re there we make sure they have a great time, stay longer, spend more and tell their friends after. If you’re looking for a destination or shopping centre marketing agency to devise a strategy, a footfall driving campaign or supersizing your customer experience, talk to the placemaking experts.

At OnBrand we understand the operational needs and challenges of our clients, driven post pandemic to recover footfall, increase value and ROI, alongside the need to fulfil a wide range of occupier and customer needs in multiple channels. We combine a positive blend of experienced marketeers, insight and research, proven strategies and track record experience to create success.

Shopping Centre Marketing Services.


Plan us an event

Social Media.

Sort out our socials


Update our website

Centre Radio.

Automated messaging and music


Display retailers offers


Get media attention

That deliver an unforgettable customer experience


Great brands deliver great experiences, and we’ll enhance your customers time with you. From clear signage and branding to surprise entertainment, instagrammable moments and unexpected rewards, we’ll deliver on your brand promise encouraging repeat visits and talkability. We can deliver a single event or entire events programme tailored to you, from eye catching installations, active participation and entertainment for kids and adults alike. As placemaking consultants, we pride ourselves on being able to deliver the right experience to attract visitors.

Social Media.

On a day-to-day operational level, OnBrand can manage your social media channels to keep shoppers engaged and up-to-date with what’s going on.

Automated messaging and curated music

Centre Radio.

Professional voice messaging reaches everyone in your centre and can influence shopper behaviour and spend, whilst curated music playlists and scheduling defines your personality and improves your ambience.

A personalised channel just for your centre

At OnBrand, we work with you to create a channel of music and messaging that will not only deliver the right ambience, but also reflects your brand values and personality.


OnBrand are experts at closing the gap between offline and online experience. Your website is an important source of information for your local community and needs to be kept relevant and up-to-date.


We use customer insight, research and 20+ years of industry experience to ensure we deliver a strategy that works for you and your customers alike, bringing together your goals, values and USP’s and matching those to your customer expectations, profiles and target audience. Use our expertise in shopper marketing and consumer behaviour to attract visitors and manage all the touchpoints on your customers journey.

Use OnBrand’s expertise and experience in destination marketing and placemaking to bring new visitors, shoppers or repeat visits to your retail or leisure destination. We join up the digital and physical attributes of your customers, using data to inform on where to best target your acquisition spend and maximise conversion. We can identify your customers from their earliest online search intent all the way through your doors or to redemption. We’ll help you understand what shoppers want, and help you ensure your marketing tracks their exact needs.

Brand Story.

We’ll breathe life into your brand by telling your brand story to your shoppers. From reasons to visit, showcasing all your offers and promotions, to behind the scenes access – making your shoppers feel engaged and keen to discover more. We’ll put personality and people to your name forging personal connections and affinity.

Environmental, Social and Governance & Corporate Social Responsibility.

Your customers are increasing looking at the business behind the brands they engage with – we’ll help you better communicate your core values and culture and highlight the great work that you in waste management, recycling and sustainability and your approach to environmental matters.

Get in touch.

Ready to take your marketing to the next level? Look no further! Our team of creative experts are dedicated to helping your business stand out.

Whether you need help with digital marketing, social media management, branding, web development, paid media, SEO or content creation, we’ve got you covered. With a tailored approach to each client, we ensure that your brand’s unique voice is heard loud and clear.


    Happy Clients.