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  • Home
  • Our Work •
    • By Sector •
      • Shopping Centres
      • Call Centres
      • Events
    • By Specialism •
      • Audio
      • Written
      • Visual
      • Digital
      • Strategy
  • About Us •
    • About Us
    • Meet Our Team
  • Case Studies
  • Blog
  • Contact
  • Client Login •
    • Radio
    • Offers
    • Telephony Audio Request
Home/Blog/2018 Articles
2018 Articles michael 2018-02-01T16:22:04+00:00
  • purple shoppers
    Purple Tuesday
  • Shop 'till you drop - digital detox
  • Social media is maturing. Is your strategy keeping up?
  • Simple customer experience
    Websites that say less engage more
  • Central Thought Process. Local Message
  • papers flying in confusion
    5 Tips for how to handle regulatory requirements
  • Reduce that age-old perception: ‘I’ve been on hold for ages’
  • Amazon know their customers. Do you?
  • Having the right IVR options
  • Simplifying your customer journey for telephony
  • inspire customers
    Centre Managers vs Retailer Managers
  • 5 ways for call deflection to enhance your customers’ experience
  • AI, Bots, and the human touch
  • Facebook just killed Organic Reach - a social game changer?

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