OnBrand in 2019

By 21st January 2020Blog, Digital, In-Store, On The Phone

2019…what a year! From events, award ceremonies attended by celebs to charity fundraising and awareness, we’ve done it all. Not to mention some great social results for clients, some pretty awesome award wins and a cheeky trip away. Here it is in brief…

January – March

Surprising and delighting customers and making some secret recordings…


Love was in the air when Ashford Designer Centre approached us to pull on the heart strings of their customers. We provided them with a cool musician who had worked with big names in the industry. The result? Happy diners and visitors to the centre on Valentines… want to read more? It’s all right here…

And from messages of love, to those of a different kind. This quarter also saw our production team hit the studio to create some voice messaging for a large train network using the vocal chords of their own employees! You can find out more about our audio services here.

March – June

New moves, huge client social growth and an important lesson about recognising disabilities

Having no office has been a real learning curve to our working habits. After months of working from home and meeting up in local coffee shops for meetings, we were finally all together again under one roof in St. Albans. And moving into a great city with lots of local retailers, big and small, has given us so much more insight into the challenges faced on today’s high streets. We’ve also landed some work off the bat with St Albans Business Improvement District, to do our bit in saving the high street.

new sustainable onbrand office

This quarter also saw us work with Revo South to create an Accessibility Awareness Day for shopping centres. Working with We Are Purple CEO, Mike Adams, we created an engaging day’s agenda, challenging the industry on its policies and approaches, including a very powerful and immersive experience of dementia. We like to think it made Revo South members really think about how staff need to be trained to understand all disabilities, especially those that might not be visible.

Revo South meeting

We also couldn’t not mention that after working with the Brewery in Romford for six months we were stoked to see we’d boosted their social media fivefold. You can see more about that here.

June – September

This quarter saw us contribute to industry news, help clients raise money for charity and a cool football signing… that’s what we like to call a hat trick! 😊

Our content editor was mighty chuffed to land two articles in Retail Destination, putting forward our views on the customer journey and also why shopping centres have to get creative… Fancy a read? Here September’s and here’s October’s.

And we had more than One Great Day, with our events team helping our shopping clients put in place fundraising events for Great Ormond Street Hospital, which in turn also got the whole community involved.

One Great Day event in aid of GOSH

We also procured a first football deal for The Brewery who are now proud sponsors of Romford FC! #Score

October to December

One awareness event, several shopping centre events, 1 planned and managed awards ceremony, a staff trip to Barcelona and a partridge in a pear tree!

Anyone who works in marketing knows this quarter is, well, to put it simply, crazy! And the proof was in the pudding. This quarter we put on Halloween and Christmas events to delight our shopping centre client’s community.

We also put our trusted event management hats on, planning and delivering a night for 1000+ people and celebs for the ASOS Beauty Awards. Read all about that here.

the beauty awards

And lastly, raised awareness around homelessness. We helped raise over £10,000 as part of the first management activity at The Brewery and we hear it may become an annual thing! Thermals at the ready!

However, it wasn’t all werk, werk, because the first week of December saw the whole office jetting off to beautiful Barcelona for some well-earned Christmas fun. We had an awesome time seeing the city in a unique way and then partied the night away, but we can’t tell you anymore. After all, what goes on in Barca stays in Barca.

OnBrand in Barcalona

Like what you’ve read? Start your new year with success stories and memorable experiences and get in touch now.

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